Privacy Policy

Effective Date: September 1st 2024

Brisbourne Geese ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and place orders online.

By using our website or placing an order, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order with Brisbourne Geese, we collect the following personal information:

• Name
• Address
• Telephone number
• Email address

We do not collect or retain any credit or debit card information. All payment transactions are securely handled by Square. For more information on Square's privacy practices, please visit their Privacy Policy.

2. How We Use Your Information

The personal information we collect is used solely for the following purposes:

• Processing and fulfilling your order
• Communicating with you about your order (e.g., order confirmation, delivery updates)
• Providing customer support
• Complying with legal obligations

We do not use personal data for marketing purposes unless you explicitly opt-in to receive marketing communications from us.

3. How Your Information Is Stored

All personal data you provide when placing an order is securely stored by Cognito Forms, a trusted third-party service. Cognito Forms adheres to industry-leading security standards to protect your data. For more information, please visit their Data Security Page.

4. Payment Information

As mentioned above, we do not collect or store any credit or debit card information. All payment transactions are processed through Square, a secure third-party payment processor. Please refer to Square’s Privacy Policy for more details on how they handle and protect your payment information.

5. No Use of Cookies or Tracking

Our website does not use cookies, tracking technologies, or any third-party analytics services, such as Google Analytics, to monitor visitor behavior. We respect your privacy and ensure that your browsing activity is not tracked while visiting our site.

6. Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this period expires, your data will be securely deleted.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.

If you wish to exercise any of these rights, please contact us at: info@brisbournegeese.co.uk

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Brisbourne Geese
Broomhill Farm, Nesscliffe
Shrewsbury, Shropshire
SY4 1AX

Email: info@brisbournegeese.co.uk

Thank you for trusting Brisbourne Geese with your personal information. We are committed to ensuring that your privacy is respected and protected.